* We ship to worldwide (include United States, United Kingdom, Canada, France,Spain, Australia,Germany, Italy and all countries), FREE shipping for order above $50 USD.

* Please make sure the phone number is workable in confirming the shipping address or the goods may be sent back to us if the shipping company can not find your address.

* Usually the orders will take about 5-7 days in delivery, differs in different destination country and city.

* We do not accept alternate shipping address if you are sending to APO, FPO or military bases (Military addresses).

* We will provide you the tracking number by email. If you did not receive tracking numbers in 2 days after you finished the payment,please email us at sales@bestneweracap.com or leave messages on our webiste. We will check your orders' status and get back to you within 12 hours.

* If your orders just out of stock or sold out and we can't restock in 24hours,we will inform you immediately to make changes or issue refund(refund will do in 24-48hours excluding weekend or holidays ). We can also keep your money to our stock updated or to your next orders if you require.

* We are not responsible for delivery delays due to weather, insufficient address info, holidays, or carrier complications.

* Occasional delay in processing time or cancellation of order may occur when an item purchased is on backorder or out of stock.

* Business Days are Monday - Sunday (excluding holidays).

* As soon as we sent out the parcel, we will email you the tracking number, you can track them about two days later after they are online.